User Experience Strategy & Design

USER EXPERIENCE STRATEGY & DESIGN

Designing and Scaling Unrivaled Experiences

Designing and Scaling Unrivaled Experiences

For businesses of all sizes, delivering an unparalleled user experience sets you apart from the competition. Every touchpoint with your customers sends a clear message about your organization’s quality, professionalism, and effectiveness.

Litcom brings together strategy, research, design, and leading-edge technology to create transformative experiences that impact your customers, your employees, and your business.

LITCOM’S USER EXPERIENCE DESIGN APPROACH

Litcom brings an expert lens to your existing user experiences and blends powerful analytics with empathic research to provide impactful insights about your users and your business.

Our services can help you define your organization’s user experience strategy and leverage our expertise with innovative technology implementation and design practices to create meaningful outcomes for your customers.

Our user experience design services are client-specific and tailored to your precise needs and requirements.

WE WORK WITH YOUR:

eCommerce

Websites

Intranets

Extranets

Portals

Dashboards

Mobile Apps

Products

Platforms

Litcom’s User Experience Design Team can also help you build your internal capacity by institutionalizing your user experience design practice. We provide expert consulting to develop a customized maturity model and methodology to develop your in-house talent and build a thriving UX function.

KEY SERVICES

USER EXPERIENCE STRATEGY

Digital/experience transformation

Design thinking

Behavioral personas, segmentation

Journey creation

Service design

Value drivers

Experience vision | Design concepting

Content strategy

USER EXPERIENCE DESIGN

Design concepting

Design architecture

Interaction and visual design (UI/UX)

Prototyping

Information design and visualization

USER EXPERIENCE PRACTICE DEVELOPMENT

Institutionalization of experience

Maturity model

Standards

Methodology

Centres of excellence

Skills and training

Metrics

USER EXPERIENCE RESEARCH | INSIGHTS

Ethnography | Contextual inquiry

Surveys and questionnaires

Expert design review | User experience audit

Usability and UX testing

Best practices review

WE ARE HERE TO HELP

To produce world-class products and services, we need to understand who we are designing for and what those people value. The goals of your business are a critical driver in determining how to best serve your customers.

Contact us at info@litcom.ca and let us help you and your team gain this strategic understanding and develop deeper insight into your customers.

GET STARTED NOW

Why Experience Matters | Unearthing Value through Design

By Litcom Team | Comments are Closed

Reading Time: 3 minutes Most software fails to deliver on business expectations and user needs. In a recent study, Gartner estimated that between 60% and 85%
5 Things You Need to Know About Your Non-Technical Audience

By Litcom Team | Comments are Closed

Reading Time: 3 minutes Technical writers often find themselves having to make important recommendations to clients or business readers, who often have little or no technical