Litcom was enaged to support La Rocca Creative Cakes (LRCC) in the process of selecting an Enterprise Resource Planning (ERP) solution to support their key business operations as well as an implementation partner that would support and partner with them in this very important initiative.
Challenge
- LRCC’s has been managing its business operations using a number of disparate, disconnected systems, software tools, and manual processes.
- As the company has grown and further looking to expand its operations, it has been increasingly challenging to manage information across its business functions (Finance, Order Entry, Purchasing, Inventory and Warehouse, Production Planning, Shipping and Logistics, R&D, QA, and Lot Tracking).
- LRCC had conducted a preliminary investigation of potential solutions, but recognized that a comprehensive review of its business requirements was needed in order to effectively evaluate potential ERP solutions in the market.
Solution
- Identified business processes, essential information, and functionality necessary to support the company’s future strategic and operational needs;
- Identified high level business improvement targets that would represent potential benefits that the new ERP solution will support;
- Defined vendor selection criteria (high level demonstration script);
- Confirmed 2 potential vendors and organized full day vendor/detailed product/solution demonstrations;
- Worked with vendors to estimate the full cost to complete the implementation of their solutions
- Facilitated the client through the process of selecting the finalist vendor and high level implementation plan.
Results (Benefits)
- Selection of an ERP product powered by the fastest growing ERP platform in the world, featuring food industry-specific functionality.
- An implementation partner who specializes in the food industry with a proven track record for helping their customers lower costs, improve food safety, and manage compliance to keep customers successful.
“We appreciate Litcom’s pragmatic and efficient approach to understanding our unique industry and business needs to guide us in identifying and selecting an ERP solution and Implementation Partner that meets our requirements. They are a trusted advisor who we look forward to partnering with moving forward into the implementation phase.”
La Rocca
La Rocca Creative Cakes is a high end cake and pastry manufacturer located in Richmond Hill, Ontario. The company was established in 1987 and in close to three decades they have grown from a small family run bakery to a nationwide manufacturer and distributor of quality cakes and desserts to high end restaurants and cafes as well as the large grocery chains across Canada. Their commitment to quality requires only the use of the finest ingredients and a process where skilled bakers still hand-assemble and decorate each of the specialty desserts.