Samer Daouk is a Senior Consultant and Project Manager with Litcom and has over 17 years dynamic work experience facilitating between Business and Information Technology teams. He possesses extensive experience and knowledge in ITIL Service Management, Project Management, Business Analysis, Business Modeling, Document Processing, Process Re-Engineering and Information Architecture to streamline client and business processes.
Samer has led teams in product development processes and ensured conformity to the set requirements of the stakeholders and clients while adhering to project schedules and budgets. In addition, he has led organizations in executing enterprise-wide digital transformations with minimal impact to business while delivering value thereby reducing manual entry, eliminating errors and exposing key decision making information.
Samer’s experience includes gathering and documenting requirements based on functionality, workflow and business rules, creating specification documentation and uses cases while effectively managing the requirements.
Samer has a Bachelor’s degree in Computer Science with Software Engineering Specialization from the University of Western Ontario and is a certified Project Management Professional.