Insights

Reading Time: 4 minutes Technology vendor selection is a critical process for organizations because of the implications of making a wrong decision. The vendor selection process can be complex, time-consuming, and challenging, so it’s essential for organizations to be aware of these challenges to ensure a successful outcome. Below we discuss seven challenges, and the ways to mitigate theseRead more

Reading Time: 2 minutes While vendors are essential to helping most businesses succeed, learning how to manage your IT providers is critical to ensuring that you get the most out of your partnerships and that your organization is in the best possible position to thrive. Failure to adhere to best practices when managing your information technology vendors can haveRead more

Reading Time: 4 minutes Is your organization thinking about implementing a CRM (Customer Relationship Management)? According to the Gartner Group,  the global CRM market will grow up to $37 billion by 2017. A CRM tool can provide many added benefits beyond just managing contacts. A survey found that 65% of Small and Medium Businesses (‘SMBs’) use their CRM forRead more

Reading Time: 3 minutes Selecting a technology vendor is probably one of the most important tasks that an IT leader will undertake. It can be a complicated and emotional process if the organization lacks the right team of people who have the knowledge and expertise to undergo a successful selection process. Below are 7 steps to successful vendor selection:Read more

Reading Time: 2 minutes For many organizations, the success or failure of IT initiatives is based on the selection of the appropriate technology vendors. Despite the critical nature of this process, many organizations underestimate the time and effort it takes to make a well-informed decision. Below are some considerations to help your organization simplify the vendor selection process. AnalyzeRead more

Reading Time: 3 minutes Vendor evaluation and management remains a top priority for most senior IT decision makers. Technologies have added to the pressure of enhancing and improving vendor management skills, be it in terms of negotiation, procurement, evaluation or prescribing Service Level Agreements (SLAs). Effective vendor management offers a holistic view of an organization’s vendors, allowing the organizationRead more