Insights

Reading Time: 6 minutesBefore You Renew That Software Contract, Ask These Questions Software renewals often arrive quietly. A notice appears in someone’s inbox, the renewal date is approaching, and the easiest option is to approve the invoice and keep everything as it is. In many organizations, that is exactly what happens. The software is already in place, peopleRead more

Reading Time: 4 minutesChoosing the Right Vendor Is About More Than Features Vendor selection has always been high-stakes. But in today’s environment—where the wrong system, tool, or service can directly impact operational resilience, user adoption, regulatory compliance, and security posture—getting this process right is more important than ever. At Litcom, we’re often brought in to support vendor evaluationsRead more

Reading Time: 4 minutesPrefer to listen instead? Here’s the audio version of this article: Your browser does not support the audio element. When a fast-growing professional services firm introduced four new SaaS platforms within a six-month period—including tools for collaboration, time tracking, CRM, and project management—they expected improved productivity and streamlined operations. Instead, employees struggled to keep upRead more

Reading Time: 4 minutesChoosing the Right Applications for Your Business: A Guide to Vendor Evaluation The decisions you make about technology can define your organization’s ability to grow, adapt, and compete. Whether it’s managing workflows, improving customer engagement, or streamlining operations, selecting the right software applications can have a transformative impact. But with countless vendors and ever-changing options,Read more

Reading Time: 4 minutesTechnology vendor selection is a critical process for organizations because of the implications of making a wrong decision. The vendor selection process can be complex, time-consuming, and challenging, so it’s essential for organizations to be aware of these challenges to ensure a successful outcome. Below we discuss seven challenges, and the ways to mitigate theseRead more

Reading Time: 3 minutesSharePoint is one of Microsoft’s most successful business application. It offers a secure implementation method for intranets, extranets, content management, document management, personal cloud, archiving, records management, enterprise social networking, enterprise search, business intelligence, and workflow management. The SharePoint cloud service is being selected and installed by enterprises of all types across the globe.  AsRead more

Reading Time: 2 minutesWhile vendors are essential to helping most businesses succeed, learning how to manage your IT providers is critical to ensuring that you get the most out of your partnerships and that your organization is in the best possible position to thrive. Failure to adhere to best practices when managing your information technology vendors can haveRead more

Reading Time: 4 minutesIs your organization thinking about implementing a CRM (Customer Relationship Management)? According to the Gartner Group,  the global CRM market will grow up to $37 billion by 2017. A CRM tool can provide many added benefits beyond just managing contacts. A survey found that 65% of Small and Medium Businesses (‘SMBs’) use their CRM forRead more

Reading Time: 3 minutesSelecting a technology vendor is probably one of the most important tasks that an IT leader will undertake. It can be a complicated and emotional process if the organization lacks the right team of people who have the knowledge and expertise to undergo a successful selection process. A structured vendor selection process helps organizations defineRead more

Reading Time: 2 minutesFor many organizations, the success or failure of IT initiatives is based on the selection of the appropriate technology vendors. Despite the critical nature of this process, many organizations underestimate the time and effort it takes to make a well-informed decision. A structured vendor selection process helps organizations compare options more objectively, reduce risk, andRead more